Remove Advertising Remove industry standards Remove Technical Support Remove Technology
article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

This blog post is not about the technological transformation of the call center into the modern contact center. Customer operations leadership, training, quality, recruiting, workforce management, technology, and other related areas of direct support for customer operations may also be shared, resulting in additional cost reductions.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

This blog post is not about the technological transformation of the call center into the modern contact center. Customer operations leadership, training, quality, recruiting, workforce management, technology, and other related areas of direct support for customer operations may also be shared, resulting in additional cost reductions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

This blog post is not about the technological transformation of the call center into the modern contact center. Customer operations leadership, training, quality, recruiting, workforce management, technology, and other related areas of direct support for customer operations may also be shared, resulting in additional cost reductions.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Tyler Riddell is the Vice President of Marketing for eSUB with over 15 years of experience in Marketing, Product Management, Advertising, and Public Relations. Have the best technology – Finicky technology that makes day-to-day functions difficult, adds to the frustration and takes up far more time and man-power than most realize.