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Should You Outsource Your Contact Center?

Real Blue Sky

Advertising and marketing are commonly supported by an agency. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. Complies with your required industry standards.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

Advertising and marketing are commonly supported by an agency. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. Complies with your required industry standards.

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article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

Advertising and marketing are commonly supported by an agency. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. Complies with your required industry standards.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Tyler Riddell is the Vice President of Marketing for eSUB with over 15 years of experience in Marketing, Product Management, Advertising, and Public Relations. He is one of ICMI’s Top 50 Thought Leaders on Twitter and on HDI’s list of Top 25 Thought Leaders in Technical Support and Service Management. Tyler Riddell.