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Is Outbound Telesales Making a Comeback?

Robert Davis

APRIL 5, 2018

million, according to the Ad Age Encyclopedia of Advertising. Despite clear opportunities to generate sales, running an outbound telemarketing call center is not for everyone. The agent turnover rate for outbound programs can often be two to three times higher than for inbound or other call center functions.

Telemarketing 48
Telemarketing Outbound sales outsourcing Quality calibration 48
article thumbnail

Is outbound telesales making a comeback?

Robert C. Davis and Associates

APRIL 5, 2018

million, according to the Ad Age Encyclopedia of Advertising. Despite clear opportunities to generate sales, running an outbound telemarketing call center is not for everyone. The agent turnover rate for outbound programs can often be two to three times higher than for inbound or other call center functions.

Telemarketing 40
Telemarketing Outbound sales outsourcing Quality calibration 40
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