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Should You Outsource Your Contact Center?

Real Blue Sky

And very often, manufacturing may be outsourced and offshored. Advertising and marketing are commonly supported by an agency. Yet customer care may be held captive in-house, often citing that an outsource provider could not service customers as well as the internal care team.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

And very often, manufacturing may be outsourced and offshored. Advertising and marketing are commonly supported by an agency. Yet customer care may be held captive in-house, often citing that an outsource provider could not service customers as well as the internal care team.

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article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

And very often, manufacturing may be outsourced and offshored. Advertising and marketing are commonly supported by an agency. Yet customer care may be held captive in-house, often citing that an outsource provider could not service customers as well as the internal care team.

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Building Customer Loyalty: The Most Important Thing for Your Business

Call Center Pros

Keep in mind that this works better if you limit the number of communications that are advertisements. Social networks are another excellent way to communicate with your customers daily. Do not forget to include messages that are fun reminders or useful information. Provide great customer service.