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2017 Is Out, 2018 Is In – What Will Customer Service Look Like This Year?

Comm100

Activate, a strategy and technology consulting firm, predicted that by 2018 there would be 3.6 There will be more big data security breaches,” she writes. People will wring their hands and talk about how important it is to do better, but little will actually happen to stop data breaches. Source: Activate. Lots of ’em.