Remove Advertising Remove Analytics Remove Caller satisfaction Remove Personalization
article thumbnail

14 Ways Call Centers are Rocking Today’s Education Industry

OctopusTech

The Solution: Desperate for a solution, some have adopted the idea of shared service models while others are more keen on adopting digital technology and analytics-driven methods to transform their administrative processes. b) Your callers get instant SMS and email notifications for all the courses offered at your institution.

article thumbnail

What are Virtual Phone Numbers? (How Do They Work?)

JustCall

Let’s see what a virtual phone number offers to your business: It measures the performance of marketing, advertising campaigns, and sales. It improves caller satisfaction with the help of auto attendants. Agents can use their mobile phones to make calls and easily tell the difference between personal and work calls.