Advertising Agent burnout outsourcing Quality calibration 
Robert Davis
APRIL 5, 2018
The big surge in telemarketing operations happened in the early 1980s to mid-1990s when the industry grew from employing a half-million agents to 4.5 million, according to the Ad Age Encyclopedia of Advertising. both in-house and outsourced, rose from fewer than 80,000 to 565,000. Completion rates. List penetration rates.
Robert C. Davis and Associates
APRIL 5, 2018
The big surge in telemarketing operations happened in the early 1980s to mid-1990s when the industry grew from employing a half-million agents to 4.5 million, according to the Ad Age Encyclopedia of Advertising. both in-house and outsourced, rose from fewer than 80,000 to 565,000. Completion rates. List penetration rates.
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