JustCall

APRIL 5, 2022

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance?

voip 52

voip Interactive Voice Response Healthcare Transportation 52

JustCall

APRIL 7, 2021

Secure texting is of overriding importance in the healthcare industry. HIPAA refers to the Health Insurance Portability and Accountability Act of 1996. Healthcare providers including hospitals, clinics as well as individual practitioners need to comply with the rules stated under HIPAA. Speak to our team of experts.

Healthcare 52

Healthcare Interactive Voice Response voip CRM 52

NobelBiz

JUNE 26, 2023

Managing a call center goes beyond delivering exceptional customer service. It requires a deep understanding of the importance of call center infrastructure to maintain a seamless operation. With that in mind, let’s take a closer look at the challenges of maintaining and upgrading call center infrastructure.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52

OctopusTech

SEPTEMBER 29, 2022

Customers are the most vital part of any business and to build a better relationship with them you need to invest in the customer service software. However, finding the most suitable customer support software can be challenging as most of them have the same attributes that let you achieve similar goals. Integrated CRM.

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Customer Service CRM Self service Analytics 62