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Is Outbound Telesales Making a Comeback?

Robert Davis

And, of course, once a customer is acquired, a well-planned and carefully curated outbound contact strategy can be very effective in upgrading customers, cross-promoting other products and services and building brand loyalty and share of wallet over time. If outbound is not a core competency of your vendor, look elsewhere.

article thumbnail

Is outbound telesales making a comeback?

Robert C. Davis and Associates

And, of course, once a customer is acquired, a well-planned and carefully curated outbound contact strategy can be very effective in upgrading customers, cross-promoting other products and services and building brand loyalty and share of wallet over time. If outbound is not a core competency of your vendor, look elsewhere.