Remove Accountability Remove Call flow Remove Metrics Remove Real estate
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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Highlights of JustCall and Aircall Highlights of JustCall: JustCall is a SaaS VoIP application, which is typically used by the following industries: Marketing and Advertising (9.7%) Computer Software (9.3%) Real Estate (8.4%) Education Management (6.6%) Information Technology and Services (6.2%) Others (59.7%

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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

Call Monitoring. Accountability and performance can be key concerns for educational contact center agents; especially when they are operating remotely. Hotel admins can program IVR call flows to enable self-booking, escalation to live agents, and avail other services. Automatic Call Distribution (ACD).

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What is Interactive Voice Response (IVR): All You Need to Know

JustCall

For instance, your IVR prompt may read out: “ Press 1 to speak with a Support Agent; Press 2 to speak with a Sales Agent; Press 3 to get in touch with the Accounts Department. IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system.