What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices
Callminer
APRIL 23, 2019
The primary reason this number may not be included is that both the account number and the CV2 are required for would-be criminals to use a stolen card. Methods for Ensuring PCI Call Recording & Transcription Compliance. Train agents thoroughly on everything compliance-related and integrate PCI best practices into their scripts.
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