5 Outbound Call Center Pricing Variables
Quality Contact Solutions
DECEMBER 31, 1969
By Nathan Teahon, Strategic Account Director. It’s much more difficult to justify a price break if the campaign is overly small, and many outsourced call centers will require a minimum of hours or FTE’s to agree to take on the work altogether. As a result, it is not uncommon to see higher rates for bilingual services. (I
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