Remove Accountability Remove Bilingual agents Remove call center solutions Remove Customer Service
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6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Global Response

Agents may not speak English fluently, or may have a strong accent that makes communication difficult and misunderstandings frequent. Obviously, this decreases the ease of your customer service and customer satisfaction. With customer service, this only becomes more apparent.

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Tunisia Call Centers: Are They Right for Your Organization?

Global Response

With innovation and technological support from both cultural and governmental influences, it’s created a strong sense of agency, innovation and development for call center solutions. Consider that the Tunisian workforce offers educated, multilingual workers who are well-trained in providing quality customer service.