Accountability Big data Chief Customer Officer Employee engagement 
ClearAction
JUNE 8, 2015
While formal CX management is a relatively new endeavor for many companies, the experience of customers has in fact been managed by various people all along. After all, studies have shown that sports team-like coordination among the managers of various aspects of customer experience yields stronger business results.
ProProfs Blog
JUNE 30, 2020
Chief Customer Officer 2.0. Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world? Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world?
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