product country-coverage Accountability Analytics CRM SaaS 
JustCall
APRIL 5, 2023
Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. are automatically stored on the connected CRM, without the need for any manual intervention. 8×8 Overview 8×8 is a SaaS-based phone, video, chat, and contact center platform for businesses.
Netomi
JANUARY 5, 2022
Our favorite content from Adrian: How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience. After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. Dennis Wakabayashi.
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