product ai-call-transcription-summary Accountability Analytics Banking CRM 
AWS Machine Learning
NOVEMBER 6, 2023
Every call to your contact center is an opportunity to learn more about your customers’ needs and how well you are meeting those needs. Most contact centers require their agents to summarize their conversation after every call. Your contact center serves as the vital link between your business and your customers.
3CLogic
JANUARY 24, 2024
As organizations are ramping up their digital transformation strategies to meet the immediate and personalized experiences required by today’s customers, it’ s no surprise Conversational AI is emerging as the fastest-growing segment within the contact center space. Why should you consider using AI in your contact center?
AWS Machine Learning
NOVEMBER 30, 2023
We believe generative AI has the potential over time to transform virtually every customer experience we know. Innovative startups like Perplexity AI are going all in on AWS for generative AI. And at the top layer, we’ve been investing in game-changing applications in key areas like generative AI-based coding.
Expert insights. Personalized for you.
105 
Let's personalize your content