product ai-coaching-insights 
aircall
AUGUST 18, 2021
For example, you won’t have to scan through all the calls yourself—you can have AI and smart machines transcribe the data for positive and negative insights that you can immediately act upon. Additionally, cloud calling software can also record Voice Over Internet Protocol (VoIP) phone calls.
JustCall
MARCH 23, 2023
Conversation intelligence- Track and analyze all conversations with in-depth customer and coaching insights. Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. CloudTalk CloudTalk is a VoIP telephony system.
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