Abandon rate Call Center Finance Telemarketing 
Talkdesk
FEBRUARY 25, 2020
Companies, including major banks, finance companies and collection agencies, expanded call centers to respond to the arrears crisis for credit cards, auto loans, student loans and other forms of debt. Most dialers today allow you to set that abandon rate threshold.
Calltools
APRIL 20, 2022
Successful outbound calling campaigns include more than just well-trained agents. Dialing software is one of the most essential tools for outbound contact call centers. For instance, contact centers should avoid using software such as power dialers in modern dialing campaigns.
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