The Power of Voice AI for Businesses: Enhancing Efficiency and Customer Experience
3CLogic
JUNE 23, 2023
In one study , 65% surveyed call center agents revealed they had considered leaving their jobs in the next two years due to fears related to AI. Script Adherence With voice AI tracking, managers can ensure agents are sticking to their predetermined scripts, or referring back to them if calls aren’t going as planned.
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