JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. Your teams also save hours of manual work and bring down call abandonment rates.

Sales 52

Sales APIs Analytics Abandon rate 52

Talkdesk

MARCH 12, 2021

Its agent console—Callbar—is built intuitively wherein an agent can handle all their tasks, from taking call notes, choosing outbound caller ID and selecting call disposition codes, to easily access all the integrated systems and autosave files and records. With its one-click integrations with Salesforce, Zendesk, Shopify, Slack, etc.

Call flow 91

Call flow Abandon rate Contact Center industry standards 91

OctopusTech

SEPTEMBER 29, 2022

It also integrates with different platforms like group chat apps and social media platforms like Facebook, Instagram, Whatsapp, and many more. A customer service tool also provides a knowledge base to users, handles inbound and outbound communications, come up with analytics dashboards, and integrates with various automation software.

Customer Service 62

Customer Service CRM Self service Analytics 62

JustCall

MARCH 23, 2023

IVR systems have become an integral part of the customer support and service process. Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. When to Use Aircall?

Interactive Voice Response 52

Interactive Voice Response call center solutions CRM Contact Center 52