Remove Abandon Call Remove Customer centricity Remove Quality management Remove SaaS
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Modernize Call Center with Contact Center as a Service (Ccaas)

Dialer 360

Latest interactive IVR, ACD, CTI, email, text, chat, social media, and quality management. Whereas, provider, not customer owned and operated the system. Confused phone trees, endless for lousy customer experience. Surveys revealed the contact center is improving and modernizing customer experiences. Including PBX.