What Types of Dialers Keep the FTC Happy?
Calltools
MARCH 20, 2019
The telemarketing industry and contact centers fall under the purview of the FTC. For example, to remain compliant with recent amendments to the Telemarketing Sales Rule by the FTC, businesses must make certain that no more than 3 percent of their calls meet the criteria as an “abandoned call” when answered by a person.
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