6-reasons-enterprise-organizations-are-accelerating-the-move-to-cloud-contact-center-solutions 
3CLogic
JULY 21, 2020
As the global impact of COVID-19 continues, a vast majority of enterprise organizations are accelerating their cloud adoption plans – this is especially true for customer-facing departments and call center teams still tethered to legacy and on-premise solutions. Not convinced? No hardware – just software.
JustCall
MARCH 9, 2023
Using advanced technology solutions can make all the difference here. Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. The global market for conversation intelligence platforms is projected to reach $18.4 What is Conversation Intelligence Exactly?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
APRIL 5, 2022
The shift towards hosted VoIP/cloud PBX. SMBs (small and medium businesses) are known to favor cloud services that are externally handled and delivered. SMBs (small and medium businesses) are known to favor cloud services that are externally handled and delivered. Cloud Integration with more enterprise software.
JustCall
APRIL 5, 2022
The shift towards hosted VoIP/cloud PBX. SMBs (small and medium businesses) are known to favor cloud services that are externally handled and delivered. SMBs (small and medium businesses) are known to favor cloud services that are externally handled and delivered. Cloud Integration with more enterprise software.
Netomi
FEBRUARY 28, 2022
Alexandra da Silva Rodrigues – Strategical Advisor for Global Contact Centers, Radisson Hotel Group. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. Women of Influence: 25 Innovative Customer Experience Leaders. Register Now. EMEA, and APAC. .
Expert insights. Personalized for you.
75 
Let's personalize your content