Remove 2030 Remove Banking Remove Multichannel Remove Personalization
article thumbnail

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

As per a report released by Straits Research in October 2022, the global banking, finance, and accounting BPO services market size is projected to grow at a compounded annual growth rate of 9.52 billion by 2030. Multichannel Support Gone are the days when customers preferred to contact a bank or financial institution using audio calls.

article thumbnail

10 Best Call Center Software: 2023 Updated List

JustCall

Did you know the global call center AI market will increase 10x by 2030, reaching the $9,949.61 That way, your sales reps can stay proactive and offer a personal touch to every cold pitch. So, your reps can hear you, not the other person on the line. Your sales agent will only connect with a person when the call is answered.