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Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

As per a report released by Straits Research in October 2022, the global banking, finance, and accounting BPO services market size is projected to grow at a compounded annual growth rate of 9.52 billion by 2030. Multichannel Support Gone are the days when customers preferred to contact a bank or financial institution using audio calls.

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10 Best Call Center Software: 2023 Updated List

JustCall

Did you know the global call center AI market will increase 10x by 2030, reaching the $9,949.61 The paid versions are loaded with more advanced features like after-hour call routing, multichannel routing, and service-grade monitoring. million mark? Who is Freshdesk best suited for?