The AI Advantage: Top 4 Benefits of AI in Customer Service You Should Know
Comm100
FEBRUARY 21, 2023
There’s no question that the use of AI in customer service is on the rise. It’s estimated that by 2026, 1 in 10 agent interactions will be automated , saving $80 billion in labor costs. from 2023 to 2030. Improve customer experience Customer experience (CX) is more important than ever today.
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