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Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

As per a report released by Straits Research in October 2022, the global banking, finance, and accounting BPO services market size is projected to grow at a compounded annual growth rate of 9.52 billion by 2030. BPO centers also focus on continuous improvement through feedback mechanisms and performance analytics.

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What is Multi-tenant PBX and Why Should You Use a Multi-Tenant PBX?

Hodusoft

The global market share of unified communications solutions is expected to witness a whopping growth of 18% CAGR between 2022 and 2030. A multi-tenant PBX is a modern PBX (private branch exchange) system that utilizes VoIP technology and is designed to support multiple tenants, on a single platform. What is multi-tenant PBX?

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