2028 Accountability Surveys Upselling 
JivoChat
JUNE 9, 2021
In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. A recent survey showed that a whopping 90% of consumers expect an instant response when they have customer-service-related inquiries. Conduct surveys. Upsell and cross-sell. Source: Jenny.
JustCall
MARCH 9, 2023
billion , from 2022 to 2028, with a CAGR of 21.8%. With CI technology, you can rest assured that all (100%) customer interactions are accounted for and recorded, leaving no room for error. AI-powered tools enable them to upsell or clinch the deal by providing key insights into the customer’s buying journey, thereby boosting revenues.
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