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Customer Service in the Video Gaming Industry

24-7 InTouch

The Gaming Market was valued at USD 198.40 billion by 2027, registering a CAGR of 8.94% over 2022-2027 ( Mordor Intelligence ). The gaming industry includes physical hardware and devices, infrastructure, game development and publishing, game marketing and distribution, and everything in between.

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Customer Service in the Video Gaming Industry

24-7 InTouch

The global video gaming market was estimated at a value of $152 Billion USD in 2019, and saw significant growth in 2020, with nearly a 20% increase in value. The gaming industry includes physical hardware and devices, infrastructure, game development and publishing, game marketing and distribution, and everything in between.

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How to Start a Call Center: A Complete Guide

Hodusoft

A report released by Research and Markets estimated the global market size at $404.3 It projected the market to grow at a compound annual growth rate of six percent to $607.6 billion by 2027. After choosing the hardware, make sure you select the right software in the market. billion in 2020.

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Inbound Call Center: The Ultimate Guide

JustCall

Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly. dollars by 2027.

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A Complete Guide to Setting Up a Call Center

Hodusoft

Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. A Research and Markets report projected a six percent compound annual growth rate for the global call center market size, from USD 404.3

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

It was meant to describe a marketing software that could build a single customer view (a collection of all of a customer’s data and events into one file). Goldmine, which launched in 1990, was the first kind of software to combine contact information, calendaring, sales data, and marketing automation into one platform.