Anexa BPO

JANUARY 3, 2021

billion by 2027, expanding at a compound annual growth rate of 8%. While originally BPO applied solely to manufacturers who would outsource large segments of their supply chains, in recent years BPO has become prevalent among areas such as telemarketing, social media marketing, customer retention, tech support and more.

outsourcing 52

outsourcing Business Process Outsourcing Telemarketing Customer retention 52

Hodusoft

JUNE 21, 2023

Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls.

Call Center 52

Call Center call center software Interactive Voice Response Multichannel 52

Dialer 360

JUNE 22, 2023

billion by 2027, providing ample opportunities for growth and expansion in Jamaica. Outbound call center makes sales calls as well as telemarketing calls to sell services. This alignment allows for better real-time communication and reduces the challenges of managing different time zones.

Call Center 39

Call Center Telecommunications Interactive Voice Response outsourcing 39