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Outsourcing in 2021 – the Year of BPO Companies

Anexa BPO

billion by 2027, expanding at a compound annual growth rate of 8%. While originally BPO applied solely to manufacturers who would outsource large segments of their supply chains, in recent years BPO has become prevalent among areas such as telemarketing, social media marketing, customer retention, tech support and more.

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A Complete Guide to Setting Up a Call Center

Hodusoft

Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls.

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How to Start Your Call Center Business in Jamaica

Dialer 360

billion by 2027, providing ample opportunities for growth and expansion in Jamaica. Outbound call center makes sales calls as well as telemarketing calls to sell services. The global call center market is projected to reach a value of USD 496.9 However, you will need to decide which type of call center you want to select.