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A Complete Guide to Setting Up a Call Center

Hodusoft

Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls.

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How to Start Your Call Center Business in Jamaica

Dialer 360

billion by 2027, providing ample opportunities for growth and expansion in Jamaica. Outbound call center makes sales calls as well as telemarketing calls to sell services. This alignment allows for better real-time communication and reduces the challenges of managing different time zones.