Hodusoft

MAY 24, 2023

The industry is projected to reach USD 496 billion by 2027. billion by 2027. percent between 2022 and 2027. The report also said that more than three-quarters of customer support and service functions will have 80 to 100 percent of the employees working from home. billion in 2020. billion in 2022 to USD 4.1

call center software 52

call center software Call Center Self service call center solutions 52

Select VoiceCom Blog

MARCH 1, 2023

With customers worldwide becoming more and more tech-savvy every year, companies are looking for ways to become more reachable, ensuring that their market sees them as dependable brands that can keep up with their demands. Besides availability, customers consider channels in deducing “good customer service.”

Customer Service 52

Customer Service Self service Wait times Chatbots 52

JivoChat

MAY 13, 2021

billion by 2027, up from $365.5 It’s becoming increasingly beneficial to support customers with intelligent self-service and automated customer contact systems. 33% of global customers say chatbot interactions are “very effective” in dealing with customer service issues. Digital banking.

Banking 52

Banking Chatbots Self service Advertising 52