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VoIP phone systems for healthcare: A key to better patient experience

JustCall

Given these advanced features, it should be no surprise that the VoIP market is slated to grow at a CAGR of 15% and achieve a valuation greater than USD 95 billion for the forecast period 2021 to 2027. It helps patient information sync with your CRM or healthcare records management system and automatically routes calls based on caller ID.

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Intelligent Automation in Call Centers: A Paradigm Shift in Customer Service Excellence

NobelBiz

Contact centers serve as the lifeblood of customer service for countless businesses, and the integration of intelligent automation holds the key to unlocking their full potential. The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. alone by 2040.

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How Effective Is eLearning For Call Center Training & Operations?

JustCall

The call center industry is all about winning a customer for life by providing the best customer service, resolving queries, handling complaints, and giving them a memorable experience. eLearning in the customer services industry is growing at a steady rate of 15 % each year. This is what branding is all about.