2027 Chatbots Customer Service Finance 
Netomi
AUGUST 18, 2023
These figures not only highlight the growing influence of conversational AI and AI chatbots but also offer a glimpse into the future of human-machine interaction. Global Market and Industry Projections for AI and Chatbots By 2030, the global market for conversational AI is projected to reach $32.62
Netomi
MAY 11, 2022
million by 2027. With a burgeoning gig economy workforce looking to fintechs to manage their finances, there is bound to be support-related queries that follow. Faster and more consistent support for customers, and less fielding of common and repetitive issues for support agents. million in 2017.
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