Redefining the Future of Enterprise Contact Center Solutions
Balto
NOVEMBER 2, 2023
According to Gartner, utilizing AI chatbots could save contact centers up to a total of $80 billion in labor costs by 2026. Great contact centers also make use of every single piece of relevant data and care for the well-being and development of their agents. Complex queries, on the other hand, should be handled by real customer reps.
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