2026 Abandon rate Sales Self service 
Hodusoft
OCTOBER 14, 2022
According to Statista , the e-commerce sales figure is expected to reach 8.1 trillion USD by 2026. Product/service-related query. Post-sales issues. Post-sales follow-up. A contact center is a touchpoint for customers, and every business needs to deliver a positive customer service experience.
JivoChat
MAY 13, 2021
Online stores with a social media presence have an average of 32% more sales than those without. Before COVID, online grocery sales were growing and becoming an important part of the retail industry’s future. with sales of over $5 billion in 2020. The e-learning sector is expected to grow 8% by 2026. from 2020 to 2026.
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