2026, Abandon rate, Customer Support and Sales

5 Ways to leverage eCommerce Contact Center Software to improve CX

Hodusoft

OCTOBER 14, 2022

With greater internet accessibility and drastic change in customer behavior, the age of e-commerce began and continues to grow. According to Statista , the e-commerce sales figure is expected to reach 8.1 trillion USD by 2026. Post-sales issues. Post-sales follow-up. Product/service-related query. Complaints, etc.

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E-commerce Statistics You Should Know in 2021

JivoChat

MAY 13, 2021

Online stores with a social media presence have an average of 32% more sales than those without. Before COVID, online grocery sales were growing and becoming an important part of the retail industry’s future. with sales of over $5 billion in 2020. The e-learning sector is expected to grow 8% by 2026. from 2020 to 2026.

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5 Ways to leverage eCommerce Contact Center Software to improve CX

E-commerce Statistics You Should Know in 2021

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