What is a citizen developer – and how can they liberate your contact center?
Babelforce
MARCH 16, 2023
million shortfall in developers by 2026. In the video below, Julian Hertzog describes how – coming from a background in banking and sales – he can now build a fully integrated call center process…that integrates with Salesforce. In the USA alone, companies will face a 1.2 How can citizen developers liberate the contact center?
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