2025 Customer retention Customer Support Gamification 
Lumoa
FEBRUARY 9, 2023
Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Image by Retently. How a CSAT survey can look like.
TechSee
JUNE 25, 2019
billion worldwide by 2025, with a CAGR of 22.9 Customers signals – such as clicks, views and purchases – are translated into predictions that deliver value-added personalization before customers even request it. Emotion analytics can be used to classify a customer’s mood with the right priority and route it to the right agent.
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