Hodusoft

MAY 24, 2022

According to a report from Marketsandmarkets.com, “The worldwide cloud-based contact center market is estimated to increase at a CAGR of 25.8% billion by 2025 from USD 11.5 This shows how cloud contact center software is gaining in popularity every passing day. during the forecast period, reaching USD 36.1

Contact Center 98

Contact Center Contact center software Cloud contact contact center solutions 98

Hodusoft

MARCH 13, 2024

Outsourcing customer support to BPO centers allows financial institutions to focus on core functions. BPO services often provide a more cost-effective solution compared to in-house customer support teams. Efficiency and Efficacy Management guru Peter Druckers said, “Efficiency is doing things right.

Contact Center 52

Contact Center Customer Support Contact center software outsourcing 52

Dialer 360

DECEMBER 5, 2022

Technology is making it easier for businesses to manage customer complaints and feedback. Call center solutions are increasingly moving to the cloud. This allows call centers to benefit from lower infrastructure costs and greater flexibility. There are many behind the scene advantages of AI for call centers.

Call Center 26

Call Center Interactive Voice Response Self service Chatbots 26