2025 B2C Customer centricity Technical Support 
Netomi
FEBRUARY 28, 2022
Asia’s first fully digital telco, Circles.Life is focused on giving power back to the consumer, and is “revolutionizing the digital services industry through a customer-centric user journey.” It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technical support agents.”.
RichCall
SEPTEMBER 13, 2017
The contact centre will support this by providing hints, tips, education and technical support. In addition, the contact centre will also become a powerful resource for finding out what customers think of companies, and for capturing sentiments, feedback, needs and wants. Ian Jacobs. digital autonomy. social consumption.
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