JustCall

AUGUST 8, 2023

By leveraging Natural Language Processing (NLP), machine learning, and chatbots/virtual assistants, Conversational AI offers a new-age solution that enhances customer interactions and drives tangible business outcomes. billion by 2024. They excel at up-selling and cross-selling, increasing revenue per customer.

Chatbots 52

Chatbots Customer retention Coaching Feedback 52

Quiq

JULY 27, 2020

How to Improve Your eCommerce Customer Service Strategy. eTailers that are catering to their customers in these ways will benefit from consistently refining their service, sales, and marketing communication strategies. Never miss a chance to answer customer questions or assist in a sale. Text Messaging.

Customer Service 52

Customer Service Chatbots Sales Marketing 52

JivoChat

MAY 13, 2021

Online stores with a social media presence have an average of 32% more sales than those without. Before COVID, online grocery sales were growing and becoming an important part of the retail industry’s future. by the end of 2024. with sales of over $5 billion in 2020. The industry is growing 23% year-over-year.

Banking 52

Banking Chatbots Self service Advertising 52