How Work from Home Contact Center Software Can Solve Remote Work Challenges?
Hodusoft
JULY 12, 2021
Customer service will remain a priority. Research firm Gartner predicts 30% of organizations will shift their on-premise contact center operations to remote by 2024. It would lead to a 60% jump in customer service agents working from home, according to Gartner. Multilevel IVR . Call Recording. Auto dialer .
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