2024 call center software Contact center software Surveys 
Hodusoft
FEBRUARY 16, 2022
How to Find Best Hybrid workforce Contact Center Software in 2022. Contact centers and several other industries’ survival through the first few months of COVID-19 meant swift operational reboots primarily through work from home transitions. Role of contact center software in managing a ‘hybrid workforce’.
Hodusoft
JANUARY 1, 2023
What is Call Center Software? That marked the beginning of ‘call centers.’ What is Call Center Software? Call center software is a technology that consists of various advanced features and functionalities. Types of call centers. Future of call centers.
Hodusoft
AUGUST 4, 2021
A survey carried out by Accenture found that 83% of workers prefer a hybrid work model going forward. As per Gartner 30% of organizations will shift their on-premise contact center operations to remote by 2024. McKinsey Survey Hybrid Workforce. For SMSadd-ons, HoduCC contact center software has Twilio and Telnyx.
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