2024 Average Handle Time Customer Support Scripts 
Balto
JANUARY 22, 2024
For example, if you want to know what your agents’ AHT (Average Handling Time) is in real time, you can just ask “What is the average handling time today?” Generate Agent Scripts With generative AI, you can easily draft and fine-tune agent scripts for different customer interactions.
JivoChat
MARCH 15, 2021
Improves customer satisfaction. Businesses that have a strong omnichannel strategy have 89% higher customer satisfaction rates than those that don’t. Customers are more likely to stick to a company when they know what to expect from it, aka. Increases customer loyalty. Deliver real-time support.
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