Remove 2024 Remove Analytics Remove APIs Remove Chatbots
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Innovate or Stagnate: Top 4 Customer Service Trends for 2024

Comm100

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. The economic potential of generative AI: The next productivity frontier Of all the customer service trends for 2024, the advent of Generative AI is likely to have the greatest impact.

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Knowledge Bases for Amazon Bedrock now supports hybrid search

AWS Machine Learning

For example, if you have want to build a chatbot for an ecommerce website to handle customer queries such as the return policy or details of the product, using hybrid search will be most suitable. Contextual-based chatbots – Conversations can rapidly change direction and cover unpredictable topics.

APIs 106
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Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

We expect our first Trainium2 instances to be available to customers in 2024. Carrier is making more precise energy analytics and insights accessible to customers so they reduce energy consumption and cut carbon emissions. With Amazon Bedrock, customers are only ever one API call away from a new model.

APIs 124