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2021: Emerging AI trends in the telecom industry

TechSee

billion in 2021, at a CAGR of 43.6%. This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. The post 2021: Emerging AI trends in the telecom industry appeared first on TechSee. billion in 2016 to $17.67 The driver for this growth?

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Buddying Up – Putting Virtual Employee Assistants at the Heart of Agent Development

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In fact, Gartner predicts that by 2021, 25% of digital workers will use a VEA on a daily basis, up from less than 2% in 2019. For every customer episode – paying a bill, getting technical support with activating a device, etc. Building a better VEA.