Remove 2020 Remove Call center experience Remove Coaching Remove Contact center software
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HoduCC Gartner Digital Markets May 2021

Hodusoft

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. For attracting and retaining customers, many businesses use call recording for adequate quality control.

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Call Center Workforce Management

NobelBiz

The 2020 pandemic started a cascade of unforeseen changes and transformations that radically changed the contact center world. As a response to the pandemic lockdowns, call center businesses rushed to move their operations to the cloud and implement work-from-home systems ASAP.