Remove 2020 Remove Brand ambassadors Remove CRM Remove Multichannel
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The Work-from-Home Revolution & the Engagement Challenge

VocalCom

Offering a solution which integrates seamlessly with the company’s CRM application , and offers instant access to both customer data and history of the customer journey across all channels, will enable agents remain performant from any location. times more likely to stay than leave within a year, according to McKinsey & Co.